Medical Practices
Keep Your Practice Running
Proactive IT management for medical offices across North Mississippi, focused on uptime, security, and vendor coordination.
We help medical offices keep technology from interrupting patient care. Our work focuses on reliable access to systems, stronger security, and technical coordination with your vendors.
What We Provide
We provide ongoing IT management and support across the technology your practice depends on every day.
Managed IT Services
Proactive monitoring, maintenance, and support for workstations, servers, and the technology your practice depends on. We address problems before they interrupt your staff.
EHR and Business System Support
We support the underlying IT environment that your EHR and business applications run on, including workstations, servers, network connectivity, and user access. We coordinate with your software vendors when issues involve the broader IT environment.
Network and Infrastructure
Reliable network infrastructure connecting your front desk, exam rooms, and back office. We design, maintain, and troubleshoot the wired and wireless networks your practice depends on.
Backup and Disaster Recovery
Managed backup and recovery solutions to protect critical systems and data and help your practice recover quickly from hardware failure, ransomware, or other disruptions.
Microsoft 365 Management
Email, Teams, OneDrive, and Microsoft 365 licensing managed and secured for your practice.
Secure Remote Access
Properly configured remote access solutions that allow authorized staff to work securely from outside the office without creating unnecessary security exposure.
New Office and Expansion Planning
Technology planning and coordination for new practice locations, office moves, and expansions. Getting the technology right from the beginning is easier than correcting it after opening.
Cybersecurity and HIPAA-Conscious Technology Management
We help medical practices implement and maintain technical safeguards that support their HIPAA compliance efforts.
We do not provide legal or compliance advice and we do not certify HIPAA compliance. We focus on the technology side: helping your practice implement appropriate technical safeguards and maintain them consistently over time.
One Call When Multiple Vendors Are Involved
We lead technical troubleshooting, coordinate with the appropriate vendors, and keep your practice informed. Each vendor remains responsible for its own products and services.
We help coordinate issues involving:
Why Medical Practices Work With Red Computing Solutions
We Know Your Environment
We take the time to understand your practice, your systems, and how your staff works. When you call, you are not starting over with someone who has never heard of your practice.
Local and Responsive
We provide remote and onsite support throughout DeSoto, Tate, Panola, and Marshall counties. When onsite support is needed, we can be there.
Proactive Management
We monitor, maintain, patch, and back up your systems to reduce problems before they interrupt your practice.
Long-Term Partnership
We work with practices over the long term, helping them plan for technology changes, expansions, and future needs rather than just responding to problems.
Real Problems. Coordinated Solutions.
Connecting Two Offices to One Patient Records System
Staff in both offices could work in the central patient records system and scan documents into it, while older records remained accessible.
The Challenge
Patient information appeared to be missing after a two-location optometry practice tried to bring its records into one system.
How RCS Helped
RCS worked with the software vendor and reviewed the previous provider’s notes. Some computers used the central records system, while others still used the old office system. The proposed connection between offices also did not support the way the software needed to run.
The Resolution
RCS set up remote access to the records system at the main office and added scanning software so staff at the second office could send scanned documents directly into it.
The setup matched how the software worked with what staff needed to do each day.
The Takeaway
Connecting offices means planning for everyday work and older records. Some historical records could not be moved into the central system, so the practice kept the old server available for several years. RCS helped the practice move forward without losing access to those records.
Support at a Glance
- Business hours
- Monday through Friday
8 a.m. to 5 p.m. - Urgent issue?
- (662) 689-3507Call during business hours.
After hours: Available to managed clients whose agreement includes it.
Review support coverageSwitching IT Providers?
Plan account access, documentation, backups, and vendor coordination before the handover. Agree on the timing and support arrangements before changes begin.
View the Handover GuideTalk With Us About Your Practice Technology
Tell us about your practice, your systems, and the technology challenges you are experiencing. We will start with a conversation.