Privacy Policy
Red Computing Solutions Inc.
Last updated: October 17, 2026
This policy explains how Red Computing Solutions handles information through rcsolutions.biz, our contact forms, live support chat, and text support.
Information you provide
When you contact us, we receive the information you choose to provide, such as your name, organization, email address, phone number, support request, messages, and attachments. Our support chat may ask you to verify your email address to identify you and help with your request.
Please do not send passwords, payment card details, Social Security numbers, patient information, or other sensitive records through website forms, chat, or text messages. Ask our team for an appropriate way to share information needed for support.
How we use information
We use contact and support information to respond to inquiries, identify the person requesting assistance, provide and coordinate IT support, maintain support records, and manage communication preferences. Information may also be used to operate and protect our website and support services and meet applicable legal obligations.
Text messaging and mobile information
Our SMS support program is for conversations you initiate by texting (662) 689-3507. We use your mobile number, message content, and related consent records to respond to your support request and manage your messaging preferences. We do not use this program for marketing messages or ongoing recurring notifications.
We do not sell or rent mobile information, or share it with third parties or affiliates for marketing or promotional purposes. SMS opt-in information and consent are not sold, shared, or transferred to another organization for its own messaging. Messaging providers may process this information on our behalf to deliver and support the service.
Message frequency varies with your support conversation. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Texting is optional; you can also reach us by phone or email. See our SMS Terms and Conditions.
Service providers and disclosures
Providers that help us host the website, deliver messages, operate support chat, and manage support requests may process information needed to perform those services. We may also disclose information when required by law or necessary to protect the rights, safety, or security of our customers and services. These disclosures do not permit use of SMS consent or mobile information for another organization's marketing.
Website technology
Our website and its providers may process technical information such as IP addresses, browser and device details, and service logs to operate, troubleshoot, and protect the site. Cookies or similar browser storage may support website and chat functionality. You can manage cookies and site storage through your browser; limiting them may affect some features.
Your choices
You can choose whether to provide information through our forms, chat, or text support. To ask about information you have provided, request a correction or deletion, or discuss privacy concerns, contact us using the details below. Some records may need to be retained for support, consent and opt-out management, or applicable legal obligations.
Other websites
Links to payment portals, remote assistance tools, and other third-party services may take you to services with their own privacy policies. Review those policies before providing information.
Policy updates
We will post updates on this page and revise the date above.
Contact us
Red Computing Solutions Inc.
Email: helpdesk@rcsolutions.biz
Phone: (662) 689-3507
Client Support